ARC Cabinetry stands behind its products. We make cabinets designed to retain their beauty for a lifetime. Our Kitchen Cabinet Warranty and Returns policy provides original consumer purchasers with reliable coverage and clear guidelines.
ARC Cabinetry provides original consumer purchasers with a one-year warranty from the original purchase date. This warranty covers all components. Each component must have no unnatural defects in materials or workmanship under normal use and proper care. The warranty applies only to indoor residential applications within the United States. It does not transfer to subsequent owners.
Customers may request returns for ARC Cabinetry products. However, management must approve each return, and a 20% restocking fee applies. Customers must return all materials unassembled and in their original packaging. They must not alter the products in any way.
Please inspect all products as soon as they arrive. Check for cracks, chips, dents, and missing parts. Report any issues to ARC Cabinetry within 7 days of the invoice date. Keep all materials unassembled and uninstalled. Additionally, keep the clear shrink wrap intact on the doors and drawers. If you notice freight damage or missing items, record the details on the bill of lading or packing list at delivery.
This warranty shall become void if the cabinets are modified in any way, improperly installed, misused or damaged prior to or during the installation. This also disclaims products utilized in any application other than the standard and failure to follow basic maintenance guidelines customary to fine wood furniture. The original purchaser acknowledges that all solid wood materials by nature will experience certain degree of contraction and expansion, warping, cracking and color variations. These are due to environmental factors such as temperature and humidity changes, excessive heat or cold, dryness or moisture, prolonged exposure to any type of light, smokes and household cleaners, natural aging, normal wear and tear, accidents or acts of God. These are considered natural occurrences and not defects in material and workmanship, and are not covered under this Limited Warranty.
ARC Cabinetry reserves the right to alter design, specifications and material without obligation to make similar changes to products previously manufactured. The repairs or replacements are contingent upon the current product offerings of style and construction options within the ARC Cabinetry at time of the warranty claim. If a warranty claim is filed after ARC Cabinetry product becomes obsolete, ARC Cabinetry will not be responsible for matching replacement. If components are replaced, ARC Cabinetry cannot guarantee that the finish of these replacements will exactly match the finish and appearance of the components in the residential application.
ARC Cabinetry stands behind its products and makes cabinets that will retain their beauty for a lifetime. If you have any issues with your ARC Cabinetry products, please complete and submit.
